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Returns and Exchanges

Return Policy:

Returns are accepted on full priced merchandise. The items must be in original condition with tags and receipt. Any items which have been damaged or worn will not be accepted for return and will automatically be sent back to the customer. Returns and Exchanges must be made via the website and sent back to the main headquarters within 20 days of package delivery for refund exchange, with prior written authorization and provided that the garment is unworn and unused with tags and bands intact. 

Please email for a return authorization number.

PLEASE NOTE: All SALE/DISCOUNTED purchases are FINAL SALE. Please shop carefully! Returns or exchange requests on SALE merchandise will not be accepted. Instructions For Exchange or Return of Full-Price Merchandise:

RETURNS & EXCHANGESBy Mail ONLY - Customer must ship the item(s) back at their own expense to:

Attn: Return/Exchange

6939 Schaefer Avenue
Suite D-292
Chino, CA 91710

Returns and exchanges are processed Monday through Friday, excluding holidays.

Please allow one billing cycle on credit card for refund to post to your account.

All returns must include a copy of the invoice so that we have your complete order and contact information. All returns must be shipped back using the return documents provided in the original shipment and must clearly state the RMA number provided by merchant.

Sale merchandise is a final sale, no returns or exchanges.
HIPKNOTIX, LLC is not responsible for any shipments lost in transit. 
Once the return has been received at HIPKNOTIX, LLC, the credit to the original account will be processed in within 7 business days.

Please Note:
Shipping and handling charges are non-refundable.

Terms and Adjustments:
Prices are subject to change. HIPKNOTIX, LLC is unable to offer price adjustments.

All merchandise shipped from HIPKNOTIX, LLC will be shipped via USPS. All merchandise must be shipped to the cardholder’s billing address. 

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